
Last updated: 14 June 2026
DATA PROTECTION COMPLAINTS PROCEDURE
Kylie Dixon Coaching is committed to protecting personal information and handling data fairly, securely and transparently.
If you have a concern or complaint about how your personal information has been collected, stored, used or shared, we encourage you to contact us so that we can investigate and resolve the matter as quickly as possible.
HOW TO MAKE A COMPLAINT
Please email:
To help us investigate your concern, please provide:
• Your name and contact details
• Details of your complaint or concern
• Any relevant dates, communications or supporting information
WHAT HAPPENS NEXT
We will acknowledge receipt of your complaint as soon as reasonably possible.
We will investigate the matter and aim to respond without undue delay.
Where appropriate, we may contact you to request further information in order to fully understand and resolve your concern.
OUR AIM
We take data protection seriously and will always seek to resolve complaints fairly, promptly and professionally.
YOUR RIGHT TO ESCALATE
If you remain dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.
Further information can be found at:
CHANGES TO THIS PROCEDURE
This procedure may be updated from time to time to reflect changes in legal requirements, business practices or regulatory guidance. The most current version will always be available on this website.