Kylie Dixon Coaching - Privacy Policy

PRIVACY POLICY

Last updated: 14 June 2026

Kylie Dixon Coaching is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it, how it is used, and your rights in relation to that information.

  1. WHO WE ARE

Kylie Dixon Coaching is the data controller responsible for the personal information collected through this website, membership platform, events, workshops, coaching services and associated communications.

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Email: [email protected]

  1. INFORMATION WE COLLECT

Depending on how you interact with Kylie Dixon Coaching, we may collect:

• Name
• Email address
• Telephone number
• Billing and payment information
• Membership information and account activity within EscapeHub
• Coaching session notes
• Event and workshop registrations
• Information submitted through forms, surveys or questionnaires
• Website usage data and analytics
• Photographs, videos or testimonials where permission has been provided

  1. HOW WE USE YOUR INFORMATION

Your information may be used to:

• Deliver coaching services
• Manage memberships and online programmes
• Process payments
• Communicate about products, services, events and updates
• Provide customer support
• Improve our services and website experience
• Meet legal, financial and regulatory obligations
• Manage community activities, workshops and events

  1. LEGAL BASIS FOR PROCESSING

We process personal information using one or more of the following lawful bases:

• Consent
• Contractual necessity
• Legitimate interests
• Legal obligations

Where consent is relied upon, you may withdraw that consent at any time.

  1. EMAIL MARKETING

If you have subscribed to our mailing list, downloaded a resource, joined a waitlist, registered for an event or become a customer, we may contact you regarding relevant services, opportunities, updates and content.

You may unsubscribe from marketing communications at any time using the unsubscribe link provided in emails or by contacting us directly.

  1. SHARING YOUR INFORMATION

Your information will not be sold to third parties.

We may share information with trusted service providers where necessary to operate the business, including:

• Stripe – for secure payment processing
• EscapeHub – for membership access, course delivery and community management
• Email marketing providers – for newsletters, updates and communications
• Website hosting and technology providers
• Accountants, legal advisers and professional service providers where required

These providers are required to handle personal information securely and in accordance with applicable data protection laws.

We only share the information necessary for them to provide their services.

  1. DATA RETENTION

Personal information will only be retained for as long as reasonably necessary for the purposes for which it was collected, including legal, financial and business requirements.

In most circumstances, personal information will be reviewed and deleted when it is no longer required.

  1. YOUR RIGHTS

Under UK data protection law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict or object to certain processing
• Withdraw consent where applicable
• Request transfer of your information where applicable

To exercise any of these rights, please contact us using the email address above.

  1. PHOTOGRAPHS, VIDEO AND TESTIMONIALS

From time to time, photographs, videos, testimonials or feedback may be collected during coaching programmes, workshops, events or community activities.

Where appropriate, permission will be sought before such material is used for promotional, marketing or educational purposes.

  1. WEBSITE ANALYTICS AND COOKIES

This website may use cookies and analytics tools to help understand how visitors use the site and to improve the user experience.

You can control cookie preferences through your browser settings.

  1. DATA PROTECTION COMPLAINTS

If you have concerns about how your personal information has been handled, please contact Kylie Dixon Coaching in the first instance so that we can investigate and resolve the matter.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

  1. CHANGES TO THIS POLICY

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, business practices or services.

The latest version will always be available on this website.